Tulum ruins with a certified guide
Walk the cliff-top Maya city above the Caribbean, skip the ticket line and hear the stories behind the fortress, the temples and the beach below. Official tickets, instant confirmation.
75 minutes inside the only Maya city built on the sea
Tulum is the most photographed archaeological site in the Riviera Maya: a walled city on a 12-metre cliff, with the Caribbean below and the jungle behind. Your certified guide meets you at the entrance, skips the ticket line, and explains the fortress, the Temple of the Frescoes and the famous Temple of the Descending God.
Choose a group or private tour, in English or Spanish, and finish with free time on the beach below the ruins.
Sea views
The only Maya site with a beach at its feet — bring a swimsuit for after the tour.
Certified guide
Bilingual, accredited and passionate about Maya history — not a script reader.
Book in 2 minutes
Choose date and time, pay securely online, get instant confirmation by email.
Tulum in four facts
A quick primer before you go — useful whether you book with us or arrive on your own.
Free entry on Sundays — choose “tour without tickets”
If you are a Mexican national, entry has a special national rate — cheaper than the tourist price — paid directly at the ticket office with your official ID (INE or passport). Choose the “tour without tickets” option at checkout and pay the entry there. Sundays are free for nationals, and 60+ enter free any day.
Students and teachers with valid ID may also qualify — ask us on WhatsApp before booking.
The highlights of Tulum
El Castillo
The main temple, perched on the cliff and used as a landmark for sailors.
Temple of the Frescoes
Inside murals of Maya deities and daily life — the best-preserved paintings at the site.
Temple of the Descending God
A small shrine to the diving god, one of Tulum's most distinctive carvings.
The walled city
Tulum means "wall": the city was protected on three sides, with the sea as the fourth.
The beach
A small strip of sand below the ruins — free time after the guided walk.
The jungle
Coatis, iguanas and tropical birds are part of the visit — keep your snacks closed.
What's included
- ✅ Professional bilingual guide (English / Spanish)
- ✅ Entrance fee when the option is selected
- ✅ Guided walking tour inside the archaeological zone
- ✅ Meeting point instructions before you arrive
- ❌ Hotel pick-up, food and drinks (not included)
When it runs
- 🕗 Time slot: 8:30 – 10:30 am
- 📅 Availability: Monday to Saturday
- ⏰ Cut-off: 24 hours before · last-minute OK (1–2 h before, if space)
- 🕐 Time zone: Quintana Roo (UTC-5) — same time as Cancún and Playa del Carmen.
- 👥 Group size: split into groups of 15
- 🏷️ Online discount: 20% off
English and Spanish — plus French and Italian
Most tours run in English and Spanish. If the group has both languages, the guide runs the tour bilingually — you don't miss anything. Confirmation for English/Spanish is same day, 2 hours before.
In Tulum the third language is available only in French and Italian, and it needs advance booking (24 hours). German and Portuguese are available on our Chichén Itzá and other tours.
Same day, or 24 h for French/Italian
English and Spanish private tours are confirmed the same day, 2 hours before. French or Italian private tours need 24 hours' notice so we can secure the guide. In high season guides sell out — book early to keep your time.
- ✓ Your own guide, your own pace
- ✓ Choice of start time (subject to availability)
- ✓ French or Italian private guide: 24 h notice
Tulum, up close
Real photos from our tours. Click any photo to enlarge it.
What travelers say
"Joel was honestly amazing! He was so knowledgeable, friendly & thoughtful. 11/10 would highly recommend!"
"We had a wonderful tour. Joel included our 7 & 10 year old boys in the conversation and learnings."
"Our private tour with Joel was one of the highlights of our trip. Highly recommend!"
Questions before you book
Are entrance tickets included?
Yes, when you select the option with tickets (tourist rate). Mexican nationals pay a special national rate — cheaper than the tourist price — at the ticket office. Choose the “tour without tickets” option and pay your entry there with official ID. Sundays are free for nationals, and 60+ enter free any day.
Is entry free for Mexican nationals?
On Sundays entry is free for Mexican nationals with official ID (INE or passport), and nationals 60+ enter free any day. On other days, nationals pay a special reduced rate at the ticket office — choose the “tour without tickets” option and pay there. Students and teachers with valid ID may also qualify — ask us first.
Do the guides speak English?
Yes. Most tours run in English and Spanish, confirmed the same day, 2 hours before the start. If the group has both languages, the guide runs the tour bilingually. In Tulum the third language is available only in French or Italian, with advance booking (24 h).
What happens with private tours?
English and Spanish private tours are confirmed the same day, 2 hours before. French or Italian private tours need 24 hours' notice. In high season private guides sell out, so book early to keep your preferred start time.
Can I book a private tour in French or Italian?
Yes, with 24 hours' notice. French and Italian private guides are limited, so we confirm availability the same day you book. In high season we recommend booking several days ahead.
Is the payment secure? What if I need a refund?
Payments are processed by Stripe; we never see or store your card details. You get instant confirmation by email. Cancel up to 24 hours before the tour and receive a 100% refund.
How long is the tour?
About 75 minutes inside the archaeological zone, plus time at the entrance for tickets and the meeting point.
Can I cancel?
Free cancellation up to 24 hours before the tour, with a full refund.
Can I book last minute?
Yes. English and Spanish tours can be confirmed the same day, 2 hours before the start, if there is space. Tulum is in Quintana Roo (UTC-5), the same time as Cancún and Playa del Carmen.
Can I go to the beach after the tour?
Yes. There is a small beach below the ruins; keep your ticket if you want to go down and swim after the guided walk.
Is hotel pick-up included?
No. This is a meeting-point tour at the site. We can arrange private transport from Cancún or Tulum on request.
Can I pay in MXN?
Yes, the checkout shows the final amount in your currency before you confirm.
Payments and refunds, without surprises
Your payment is processed securely and your confirmation arrives by email. If your plans change, cancel up to 24 hours before and get a full refund.
Card payments processed by Stripe. We never see or store your card details.
You get the voucher and meeting point by email as soon as you pay.
Cancel up to 24 hours before the tour for a 100% refund.
Questions before paying? WhatsApp us — the same team that runs the tour answers.
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